Terms of Service

Last updated: 24 August 2026

These terms apply when you use TaitaSoloAI. By creating an account or using the service, you agree to them. TaitaSoloAI is operated by mediaXtreme LLC.

1. What the service does

TaitaSoloAI builds a business website from the calendar you connect, takes online bookings, and provides an AI FrontDesk that answers calls and messages on your behalf. Features vary by plan and continue to change as the product develops.

2. Your account

You must be at least 18 and running a legitimate business. You are responsible for the accuracy of what you publish — your services, your prices, your hours and your qualifications — and for keeping your login credentials secure.

3. What the AI does, and what it does not

The AI FrontDesk speaks to your customers using the information you configure. It can misunderstand a caller, mishear a name, or take a booking you would have declined. You remain responsible for the appointments made in your name and for the service you deliver. Review your diary. The AI is a front desk, not a substitute for your professional judgement, and it must not be used to give medical, legal or financial advice.

4. Calls, recording and consent

Calls handled by the AI FrontDesk may be recorded and transcribed. Recording laws differ by jurisdiction and several require that every party is informed. Configuring your greeting so that it complies where you operate is your responsibility.

5. Messaging and marketing

Text and email campaigns may only be sent to people who have given you permission to contact them. You must not upload purchased lists or scraped contacts. Opt-outs — STOP for text, unsubscribe for email — are honoured automatically and you must not attempt to work around them. Carriers may block, delay or filter messages, and neither we nor they guarantee delivery.

6. SMS terms and conditions

Program: TaitaSoloAI notifications. By giving your mobile number and ticking the SMS consent box, you agree to receive text messages from TaitaSoloAI about your enquiry, your bookings and your account. Consent is for text messages only and is not a condition of purchasing anything.

• Message frequency varies and depends on your activity.
• Message and data rates may apply.
• Text STOP to cancel at any time. You will receive one final message confirming you have been unsubscribed, and nothing after that.
• Text HELP for help, or contact us through the contact form on our website.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers may change without notice.

Your mobile opt-in and consent are never shared with third parties for any purpose unrelated to delivering the messages you asked for. See our Privacy Policy for the full detail.

7. Connected calendars

When you connect Google, Outlook or Apple/iCloud, you authorise TaitaSoloAI to read your availability and write bookings to that calendar. Those platforms are outside our control: they can change their terms, rate-limit us, or withdraw access, and any of those can interrupt the service.

8. Fees

Paid plans are billed in advance for the period shown at checkout and renew automatically until cancelled. Usage-based charges — such as calls and messages — are billed as used. You can cancel at any time and keep access until the end of the period you have paid for. Except where the law requires otherwise, fees already paid are not refundable.

9. Acceptable use

• No unlawful, deceptive or fraudulent activity.
• No content that infringes someone else's rights.
• No impersonating another business or professional.
• No attempt to disrupt, overload or reverse engineer the service.

10. Your content

What you publish stays yours. You grant us the licence needed to host it and display it on your TaitaSoloAI website — nothing more.

11. Availability

We work to keep the service running but do not promise uninterrupted operation. Maintenance, provider outages and events outside our control can interrupt it.

12. Suspension and termination

We may suspend or close an account that breaches these terms, that puts our messaging or calling infrastructure at risk, or where the law requires it. You may close your account at any time and export your data before you do.

13. Liability

The service is provided as is. To the extent the law allows, we are not liable for lost profits, lost bookings or indirect losses, and our total liability is limited to the amount you paid us in the three months before the claim arose. Nothing here limits liability that cannot lawfully be limited.

14. Changes to these terms

We may update these terms. If a change materially affects you, we will give notice before it takes effect. Continuing to use the service after that means you accept the change.

15. Contact

Questions about these terms can be sent through the contact form on our homepage.